The Tourism/Hospitality Management Program prepares students for entry-level designation management positions with opportunities to work in areas related to Food and Beverage Management, Marketing, Front Office Procedures, Transportation, Tours, and Ticketing.
Graduates from this program also earn AHLA (American Hotel and Lodging Association) certification.
Learning Objectives:
• Demonstrate leadership competencies
• Provide responsible and professional hospitality services
• Supervise front-of-the-house and back-of-the-house hotel and restaurant operations
• Analyze emerging hospitality industry trends and innovations
• Apply critical thinking and problem-solving techniques to make sound management decisions and recommendations
• Describe the scope of the tourism industry
• Describe and understand the five sectors of the tourism/hospitality industry and their economic impact
• Apply the principles and practices of guest and customer services
• Productively use industry software including SABRE
• Communicate effectively using various communication channels