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A Code for Vetting and Management of MSM Unify Agents and Code of Conduct Agents
By MSM Unify
With the increasing reliance on education agents for international student recruitment in higher education, we abide by a governance code that outlines the vetting and management of all of the education agents utilising our Platform, whether GMO or MSM Unify and the code of conduct or ethical principles for all agents.
This involves thorough coordination, constant monitoring, and relational contractual governance to ensure full compliance with policies and prevent misrepresentation, acts of fraud and deceit, and violations of institutions’ contractual rights. These practices also help mitigate risks around the institutions’ brand reputation in a global market.
MSM Unify is backed by a global organisation with a strong foundation of supporting education agents in their growth and development through network building, training, and ongoing support in crucial functions such as applications to institutions and institution invoicing. This strong support emerges from a commitment to deploy only the best, most qualified and most experienced recruitment professionals to higher education institutions (HEIs) we work with.
We are affiliated with 5,000 agents around the world, including in India, Nepal, Pakistan, Bangladesh, Sri Lanka, Kenya, Rwanda, Philippines, Vietnam, Mexico, Brazil, Canada, Nigeria, Ghana, Uganda, Tanzania, Morocco, Senegal, Cameroon, Mauritius, South Africa, and many more.
A prospective Agent typically gets onboard with MSM Unify through five general steps:
Prospective agents are required to provide proof of Business Registration or Business License.
Prospective agents must share photographs of their physical office premises.
Prospective agents must provide two (2) independent institutional references based on the pool of institutions they have already recruited students.
Regular monitoring ensures that Agents follow all protocols and ethical practices laid out on MSM Unify, including the following:
An Agent who fails to comply with or violates any of the provisions of this Agent Governance in Student Recruitment, the Terms and Conditions when the Agent signed up to become an Agent and all other agreements and policies issued by MSM Unify shall be subject to appropriate disciplinary action such as among others, additional training, suspension of Agent’s services and the use or access to MSM Unify Platform and ultimately, termination of services as MSM Unify Agent.