Diploma in Community Services New Era Institute Australia Windsor

Delivered from our both campuses Windsor (Regional NSW) and Sydney CBD near QVB and Town Hall Station, the Diploma of Community Services reflects the roles of community services workers involved in the managing, coordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.

Once you complete the Diploma of community services course, you will be qualified to work as a community services worker, family support worker, client services manager, community development officer, case manager, service manager, and/or program coordinator.

Skills and experience include

Developing and implement service programs

Developing workplace communication strategies

Analysing impacts of sociological factors on clients in community work and services

Managing and promoting diversity

Managing legal and ethical compliance

Facilitating workplace debriefing and support processes

Reflecting on and improving own professional practice

Managing work health and safety

Developing and maintaining networks and collaborative partnerships

Researching and applying evidence to practice

Promoting and representing the service

Assessing and promoting social, emotional and physical wellbeing

Planning health promotion and community intervention

Facilitating the empowerment of older people

Recognising healthy body systems

Following safe work practices for direct client care

To achieve this qualification, you must have completed a mandatory 400 hours of work placement.

More information can be found at https://training.gov.au/training/details/chc52015

For students looking to study in regional NSW, please contact us and speak to our friendly admission team.

You can find out more about our community services and ageing support courses, as well as short courses offered from our Sydney campus, by calling us on (02) 89 646 457 or contacting us online.

New Era Institute features up-to-date facilities including Free wireless internet, Free access to computer labs, variety of books to borrow with a study space and a safe environment for you to study in, either by yourself or with other students. It is equipped with extensive teaching resources and structured courses highly designed to meet the business market requirements accompanied by continuous one to one student support services.

The quality of the learning experience at New Era Institute starts with our highly qualified and experienced academic staff. They have industry currency with current vocational training skills. They all have a long history working in a variety of industry fields.

College's staff will engage you with their knowledge, passion and skills throughout your learning journey. New Era Institute will make every effort to assist students who require help in their studies.

Also, dedicated passionate and professional student services and administration staff are available to support students and respond to their inquiries via phone, email and at the reception at New Era Institute campus.

New Era Institute values each member of community; promotes the free, open, and responsible exchange of ideas; fosters respect, trust, and support among all its staff, contractors, industry partners, and students through effective governance; encourages ethical risk-taking and innovation; recognises exceptional performance and contributions made to our dynamic training and learning environment.

New Era Institute welcomes students who are interested in creating a new future for themselves, advancing their current skills and knowledge or changing their career path by studying with us. vision is to create a ‘Gateway to the future’ and therefore mission is to provide sustainable individualised vocational skills and training service solutions to generate long-term career benefits to serve main stakeholders students. college aim is to prepare our students for the new era that will bring a myriad of opportunities to serve the community and our precious environment, while adding value to the economy.